Confidentiality

When you use the services of EXPRESSION, Centre d’exposition de Saint-Hyacinthe, we collect some of your personal information. This confidentiality policy has been established to inform you about the data we collect and how they are used.

EXPRESSION, Centre d’exposition de Saint-Hyacinthe complies with the . Act respecting Access to documents held by public bodies and the Protection of personal information.

By accessing the EXPRESSION, Centre d’exposition de Saint-Hyacinthe, website and using the services it offers, you confirm that you have read and accepted the following conditions of use:

TYPE OF INFORMATION COLLECTED

EXPRESSION, Centre d’exposition de Saint-Hyacinthe may, depending on the service used, collect and store the following information:

– Your IP address, type of device used, and navigation data
– Your first name, last name, civic address, and year of birth
– Your email address and telephone number
– Your residential address and billing address
– Your payment information

This information is used mainly to:

– Improve your navigation experience
– Measure the performance of our digital platforms
– Have a better understanding of our publics
– Send you information concerning our coming activities and events
– Process your participation and identify you during activities
– Process subscriptions and follow up for renewals
– Process payments

NEWSLETTER

EXPRESSION, Centre d’exposition de Saint-Hyacinthe, regularly disseminates information via its newsletter, which is managed on the CyberImpact platform. Your personal information (last name, first name, email address) is protected and is used only if you have given your consent to receiving the newsletter. An unsubscribe option is given at the bottom of each newsletter.

SOCIAL MEDIA

EXPRESSION, Centre d’exposition de Saint-Hyacinthe, uses Meta (Facebook and Instagram) and Google to stay connected with its public and to disseminate information on its activities. The information collected on these platforms is managed by Meta and Google, respectively, and is subjected to their respective confidentiality policies.

MEMBERSHIP AND TICKET REQUESTS

To become a member of EXPRESSION, Centre d’exposition de Saint-Hyacinthe, you must fill out a form in which you give the following information: last name, first name, civic address, email address, telephone number, and year of birth. These data enable us to identify you, validate your age, and follow up on memberships. They also allow us to reach you during the renewal period and to gather statistical data on our publics. By paying an annual membership fee, members actively support EXPRESSION, Centre d’exposition de Saint-Hyacinthe.

Memberships and ticket requests are redirected to and processed by Zeffy, a fundraising platform for non-profit organizations. When you make a payment online, you are asked for your payment information and billing address.

USE OF COOKIES

The EXPRESSION, Centre d’exposition de Saint-Hyacinthe, website uses cookies to collect information that helps with performance and improvement of the experience. This information includes the IP address of your device (computer, smartphone, tablet), information on your navigator (Chrome, Firefox, etc.), your device’s operating system, and your navigation path on the website (e.g., pages in French only).
Cookies are files integrated into the navigator that save your preferences and allow for better-adapted navigation during ensuing visits to our website. Although cookies do not save any personal data, it is possible to limit their use in your navigator’s preferences. However, restriction of cookies may limit the use of some of the website’s functionalities.

When you enter the EXPRESSION, Centre d’exposition de Saint-Hyacinthe, website, a consent window appears, allowing you to control the cookies recorded during your visit.

COPYRIGHT AND INTELLECTUAL PROPERTY

The images and videos displayed on the EXPRESSION, Centre d’exposition de Saint-Hyacinthe, website are covered by the Copyright Act. This content may be used only for research, private study, or educational purposes. In such cases, the following information must obligatorily be attached to the images and videos:

– Artist’s name
– Title of the artwork
– Year of the artwork
– Any other information given

Any other use of the images and videos must be authorized by the organization. It is strictly forbidden to modify, in any way whatsoever, the images published on the organization’s website (reframing, addition of elements, editing, etc.).

YOUR RIGHTS

You have rights with regard to your personal information held by EXPRESSION, Centre d’exposition de Saint-Hyacinthe. We are committed to responding to your requests as quickly as possible. Please note that exercising some of these rights may affect your ability to use, in whole or in part, the website, the platform, or the services.

You have the right to obtain a copy of your personal information at any time. You have the right to correct or update your information if you feel that it contains errors or is outdated. You have the right to change your consent and to ask that your personal information be removed from or anonymized in our files.

You have the right to know how we process your personal data and whom we share them with. Our confidentiality policy contains this information. It should be noted that we never sell your personal data for any reason whatsoever.

You have the right at any time to refuse the marketing communications that we send. It is possible to unsubscribe from our newsletter at any time by clicking on the “Unsubscribe” hyperlink or by communicating with our director of privacy protection, whose contact information is given below.

AMENDMENTS TO THE POLICY

EXPRESSION, Centre d’exposition de Saint-Hyacinthe, is committed to complying with the present confidentiality policy and may, at any time, enhance it without prior notice. You may read it at any time on the website expression.qc.ca. If you have questions concerning the confidentiality policy or if you wish to remove or change some of your personal information, please contact us.

Director, Privacy Protection

Émilie Breton
Communications and Social Media
T. 450.773.4209
Communications@expression.qc.ca

By mail
495, avenue Saint-Simon
Saint-Hyacinthe (Québec), J2S 5C3